Trackstock, our Warehouse Management System (WMS), was first developed in 1996 and is specially developed for 3PL operations. It provides RF capability for inwards processing, outwards scan packing, inventory relocation and pick-face replenishment.
We use custom-written in-house software for our main applications, using Microsoft SQL Server as the back-end database. The webserver is also hosted in-house.
We have used IT to our competitive advantage since we started in 1986. In the early 1990’s, we pioneered the use of EDI as a means of streamlining customs clearances in New Zealand for goods shipped from Australian retailers and manufacturers.
Because our software is written in-house, changes that are required for each client can be made quickly and efficiently. This provides the client with more flexibility. When we are contracted as a provider of third-party logistics (3PL), our clients do not need to change their internal systems. We do not charge fees to our clients for our end of the software integration work.
Our small – and highly responsive – team of five in-house programmers is supplemented by an external contractor responsible mainly for network architecture and security.